OUR AMAZING GROUP CLASS POLICIES
Returning Student Discount: More students return for more classes at NYC Guitar School than any other guitar school in the nation! In appreciation, since 2002, returning students get a ten percent discount on group classes. (By the way, when you register for your third class or set of ten private lessons, remember to ask for your free NYCGS T-shirt.)
Our Amazing Refund and Credit Policy for Group Classes: You can cancel your registration any time before the first class for a one hundred percent refund or credit. If you attend or make-up all sessions of a class and are dissatisfied with your class for any reason let us know within 14 days and we’ll give you a one hundred percent refund.
Our Amazing Drop Policy for Group Classes: You can withdraw from a class at any time after it begins by calling our office at 646-485-7244 or emailing firstname.lastname@example.org for a one hundred percent credit (not a refund) for future sessions which are scheduled after your drop date. You can use that credit towards any other class session. Please note that you can't get credit for sessions which ran before you contacted the office, so call early! If you are on the payment plan your scheduled payments will continue to run.
Class Payment Plans: You have the option to pay for your group classes via a monthly payment plan. There are NO FEES and NO INTEREST charged! Please note that you are responsible for making all payments owed regardless of whether you attend class or not!
Our Amazing Class Make-Up Policy: To make up for a missed class, drop in on any other currently running class or opt to take a 30 minute discounted private lesson from one of our instructors. Just call 646-485-7244 to arrange for your make-up! (Beginners can also simply log-on to nycguitarschool.com/online for online makeups.) Please note that all make-ups must be completed within the 10 weeks of your course.
OUR AMAZING PRIVATE LESSON POLICIES
Cancellation Policy: Lessons can be early cancelled with more than 48 hours notice for a one hundred percent credit. Lessons cancelled with fewer than 48 hours notice will be charged and the teacher will be paid for the reserved time. If you do need to cancel a lesson, please visit the NYC Guitar School Student Portal.
Lesson Refund Policy: You can get a one hundred percent refund or credit for unused or early cancelled lessons at any time!